7 Steps to how to turn electricity back on with a smart meter

7 Steps to how to turn electricity back on with a smart meter


In today’s digital age, smart meters have revolutionized energy consumption management and monitoring. These advanced devices provide real-time information, facilitate accurate billing, and promote energy efficiency. However, in the event of a power outage, it’s crucial to know how to safely restore electricity with a smart meter.

  1. Check for Widespread Power Outages: Before restoring electricity with your smart meter, it’s essential to determine if the power outage is widespread or limited to your property. Check with your neighbors or local utility provider to confirm the outage extent.
  2. Verify the Smart Meter’s Status: Inspect your smart meter to ensure it hasn’t been damaged or tampered with. Look for any visible signs of physical damage or loose connections.
  3. Reset the Smart Meter: If your smart meter has a built-in reset button, press and hold it for a few seconds. This action will reboot the meter and may restore power to your property.
  4. Power Cycle the Smart Meter: If there is no dedicated reset button, power cycling the smart meter can often resolve issues. Locate the main electrical panel and switch off the circuit breaker corresponding to the smart meter. Leave it turned off for approximately 30 seconds, then flip the breaker back on. This action will restart the meter and potentially restore electricity.
  5. Contact Your Utility Provider: If steps 3 and 4 fail to restore power, it’s time to reach out to your utility provider. Inform them about the issue and provide relevant details, such as your smart meter’s identification number and any error messages displayed.
  6. Allow Remote Reconnection: In some cases, utility providers can remotely reconnect power to your property using the smart meter. Inform your utility provider that you have performed the necessary checks and steps to restore electricity.
  7. Schedule an On-Site Visit: If remote reconnection is not possible or the issue persists, request an on-site visit from your utility provider’s technician. They will assess the situation, make necessary repairs, and ensure that the smart meter is working properly.


In the event of a power outage, a smart meter can assist in restoring electricity to your property. By following these seven steps, you can safely troubleshoot and resolve issues with your smart meter. Remember, if the problem persists, it’s important to contact your utility provider for further assistance.

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