Diversity in the U.S. Insurance Industry – S&P Global

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Cyberthreats are no longer an emerging risk and as such, need to be an embedded part of an entity’s overall risk management profile, updated as threats evolve. In an ever-more-connected world, the risk of systemic attacks resulting in damaging financial and reputational consequences keeps increasing. How insurers respond to this risk may also have far-reaching consequences, particularly should they move to exclude systemic attacks from claims.

Following the death of George Floyd, U.S. regulators have renewed their focus on how race plays into insurance practices. And with growing calls for diversity and a dearth of new talent, the U.S. insurance industry has made some progress in adding more women and people of color to its ranks over the last decade. But progress is slow, as data on race remains scarce and few women lead U.S. insurance companies.
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Approximately 23% of executives and officers at the large insurers that trade on the NYSE or Nasdaq are women, according to data S&P Global Market Intelligence compiled from publicly available sources. “That’s just a sad, sad percentage,” said National MI’s top executive Claudia Merkle, one of the industry’s few female CEOs.


Key Takeaways
With growing calls for diversity and a dearth of new talent, the U.S. insurance industry has made some progress in adding more people of color to its ranks over the last decade.

Insurance regulators have also taken up the cause. After George Floyd’s death while in police custody earlier this year brought racism into the national spotlight, the National Association of Insurance Commissioners launched a Special Committee on Race and Insurance to examine levels of diversity in the industry.


Key Takeaways
As CEO of NMI Holdings Inc., Claudia Merkle is one of only seven female CEOs in the U.S. insurance industry. In a recent interview with S&P Global Market Intelligence, she discussed diversity in the industry and the importance of having a plan to improve representation of underrepresented groups.

In the interview, National MI’s CEO said that companies need to be deliberate to boost female leadership in the insurance industry, National MI’s CEO said. “Every CEO in the insurance industry should be getting out their succession plans,” the executive said. The CEO also believes women need to be proactive and “raise their hand” to advance their careers.
It is Still Harder for a Woman to Succeed in Insurance Than a Man, CEO Says
The CEO of Horace Mann said gender diversity in insurance is improving, but she still finds herself the only woman in the room at some industry events.
Horace is no stranger to the difficulties that female leaders face in the U.S. insurance industry, where there are only a handful of women running companies. S&P Global Market Intelligence sat down with Zuraitis virtually to discuss her experiences climbing the ranks of an industry still dominated by men and the steps she takes to promote diversity in her organization.
The National Association of Insurance Commissioners’ Special Committee on Race and Insurance had its first structured meeting on Sept. 17, as it introduced its formal charges and split into five separate workstreams.

South Carolina Insurance Director and NAIC President Ray Farmer said in an interview that “everything is on the table” in terms of concrete actions that the committee might take to address issues of diversity and potential discrimination in the insurance industry, but declined to comment on specifics.

The special committee is charged with conducting research and analyzing diversity and inclusion across the industry, with particular emphasis on potential practices or barriers that may disadvantage people of color and historically underrepresented groups.
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Over 40 years ago, Greg Squires watched members of the insurance industry grow defensive during a meeting that the National Association of Insurance Commissioners convened to address redlining — refusing coverage or otherwise engaging in discriminatory practices based on the income, racial or ethnic composition of a geographical area.
Fast forward several decades and regulators are putting a renewed focus on how race plays into insurance practices. The death of George Floyd while in police custody brought racism to the forefront of the national dialogue.
As one of the few women leading a U.S. insurance company, Progressive Corp. CEO Tricia Griffith has experienced unconscious bias throughout her career.

In a recent interview with S&P Global Market Intelligence, Griffith talked about what the industry needs to do to increase diversity at a time when regulators are taking a hard look at the way insurance practices and products impact communities of color.
“I started in 1988 as a claims rep trainee, so literally walking into body shops, crawling under cars, meeting with attorneys. As a young woman, a 22-year-old at that time, we were required to wear suits and hose and high heels. Walking into a body shop with that outfit on and then going onto a dolly underneath a car, it was very intimidating and also not as welcoming because they assumed I didn’t know what I was talking about,” she said. “But that sort of thing motivates me, and it motivated me to get other young women involved in claims because that’s really the product that we are selling.”

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