Friday, 09 December
THE special R350 COVID-19 SRD Grant has been extended for the next 12 months (April 2022 to March 2023) as announced by President Cyril Ramaphosa during the State of the Nation Address (SONA) on February 10.
Clients should take note of the following:
. Clients should not go to SASSA offices for applications; Applications are still done online. Any amendments on applications can also be made at https://srd.sassa.gov.za.
. Those who have already received this grant are in the system already, therefore not required to reapply.
. All clients who have been paid through the Post Office are encouraged to get bank accounts, and upload details on the system (https://srd.sassa.gov.za) for the money to be paid into their personal accounts upon approval. Note that all bank accounts are subject to bank verification. Ensure that all banking details are correct and the account is in the name of the applicant for the SRD grant.
. Every application will be validated monthly, as it has been the case, and if approved it will be paid through the chosen mode of payment.
. Clients whose applications for the Special R350 COVID-19 SRD Grant were declined can lodge a request for reconsideration for review of their applications on the SASSA COVID-19 portal: https://srd.sassa.gov.za or alternatively call 0800 60 10 11 (select option 3) for officials to lodge for a reconsideration on their behalf.
. Clients who communicate with SASSA should always have their 13 digit ID number on hand.
. Declined applicants who already lodged reconsideration applications need not reapply however clients should lodge reconsideration for each month declined.
. Clients who have been approved but not yet paid by end of January 2022, will still be paid through existing payment channels, namely the South African Post Office or direct deposits into personal bank accounts
SASSA is aware of the frustration regarding the delay in attending to reconsideration for the R350 grant applications that were declined as from August 2021. They urge clients to please be patient while they work tirelessly to resolve the matter.
SASSA wishes to unreservedly apologise to all unpaid clients of the special COVID-19 SRD Grant for any inconvenience this may have caused.
-ISSUED ON BEHALF OF SASSA
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Friday, 09 December