File a Consumer Complaint | Office of the Attorney General – Texas Attorney General (.gov)


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File a Consumer Complaint
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Before you file your complaint with us, take a moment to make sure you have all of your important information. Please note: The system cannot save your complaint in progress, so you will need to complete the form in one sitting.
The more details you can provide, the more effectively we can review your complaint. Important information includes:
Note: You can also attach supporting documents when filling out the online complaint form.
Complaints filed with the Consumer Protection Division are potentially an open record. This means any member of the public may file an open records request and view your complaint.
Upon filing your complaint, the Consumer Protection Division will review it. We use these complaints to monitor trends and take action when appropriate and in the public interest. Please note: Filing a complaint does not mean that our office represents you in
any legal proceeding.
You will receive a confirmation email once your complaint is successfully submitted. However, this does not mean that a case or investigation is open with the Consumer Protection Division.
If you don’t want to file online, you can download, print, and mail in your complaint form.
Printable Complaint Form – English (PDF)
Printable Complaint Form – Spanish (PDF)
Send the form to:
Office of the Attorney General
Consumer Protection Division
PO Box 12548
Austin, TX 78711-2548
File Consumer Complaint Online
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PO Box 12548
Austin, TX 78711-2548


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