HAMMANSKRAAL, SOUTH AFRICA – JULY 06: People queue at South African Post Office at JubiIee Mall during adjusted lockdown level 4 on July 06, 2021 in Hammanskraal, South Africa. It is reported that the South African Social Security Agency (SASSA) will remain open during adjusted level 4 and will operate with a reduced staff complement as per the Department of Public Service and Administration circular. (Photo by Gallo Images/Alet Pretorius)
This is how to reinstate a cancelled SASSA special Covid-19 Social Relief of Distress (SRD) Grant application.
HAMMANSKRAAL, SOUTH AFRICA – JULY 06: People queue at South African Post Office at JubiIee Mall during adjusted lockdown level 4 on July 06, 2021 in Hammanskraal, South Africa. It is reported that the South African Social Security Agency (SASSA) will remain open during adjusted level 4 and will operate with a reduced staff complement as per the Department of Public Service and Administration circular. (Photo by Gallo Images/Alet Pretorius)
The South African Social Security Agency (SASSA) provided step-by-step instructions on how to reinstate your SASSA R350 grant for applicants who wish to resume the process after a change in circumstances or various other reasons.
This comes after the agency wrongly suspended the grants paid to certain public servants, including interns, general workers and others, whose income would not have excluded them from receiving the grant.
Step 1: Visit the SASSA R350 grant website – https://srd.sassa.gov.za
Step 2: Scroll to the bottom of the homepage until you reach the tab that says “Reinstate my cancelled application”
Step 3: Enter your personal details – ID number and mobile number – and select the “send pin” option.
Step 4: You will receive an SMS with a One Time Pin (OTP) number.
Step 5: Enter the OTP on the site and click verify.
Step 6: You need to provide a reason to reinstate the grant. The options include: “Cancelled in error”; “No longer have income”; “Other.”
Step 7: A message prompt will ask if you are sure you would like to reinstate the grant, to continue with the application click “Yes”
READ MORE:
SASSA R350 grant reconsideration: Applicants warned to expect delays
SASSA FAQs: Here is everything you need to know about grants
SASSA R350 grant: Why your application may be DECLINED
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